Privacy Policy
Effective January 1, 2026
Viewcraft Rossmoor Sunrooms & Patios, rossmoorsunroomsandpatios.com, sales@rossmoorsunroomsandpatios.com
Who this policy covers
This policy explains how Viewcraft Rossmoor Sunrooms & Patios handles the information you share with us through this website, by phone and by email. We're a sunroom contractor in Rossmoor, CA, and we work in Rossmoor and the cities around it.
It applies to every page on our site, starting with our home page. If you'd like to know more about who we are and how we work, our About page covers that.
Last updated October 23, 2026.
What information we collect
We only collect what you choose to give us, plus basic technical details about how the site is used.
When you fill out our contact form, you may give us your name, phone number, email address, the address of the property and a description of the project. Our form is run by an outside form service, so what you type there passes through that service before it reaches us.
When you call or email us, we keep the details you share so we can follow up, set up an estimate and keep track of your project.
We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.
Analytics and cookies
Like most websites, ours may use cookies and similar tools that record things like which pages were visited, how long someone stayed, the type of device and browser used, and the general area a visit came from. Cookies are small files your browser stores so a site can recognize a return visit.
We use this information in summary form to see which pages help people and which need work. We don't use it to identify you personally.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you give us to answer your questions, schedule a visit to your property, prepare your estimate, do the work you hire us for and follow up afterward.
We may also use it to keep our own business and tax records, to respond to warranty or service questions later, and to meet any legal requirement that applies to us.
We don't add you to a marketing list unless you ask to be on one.
Who we share it with
We don't sell your personal information, and we don't rent it or trade it to anyone.
We share it only when the job or the law calls for it. That can include the services that run our website, form and email, suppliers or subcontractors who need project details to do their part, and a government office when a permit or a legal request requires it. Each of them gets only what they need for that purpose.
How long we keep it
We keep your information only as long as there's a reason to.
If you hire us, we keep your contact details and project records for as long as we need them for the job, for warranty or service questions afterward, and for the records the law requires a contractor to keep. If you reach out but don't move forward, we keep your inquiry for a reasonable time in case you come back to it, then delete it.
You can ask us to delete your information sooner, as explained below.
Your choices and rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time.
California residents may have additional rights under state privacy law. Whether or not a particular law applies to a business our size, we'll honor reasonable requests to see, correct or delete your information.
Some records we may need to keep even after a deletion request, such as details tied to a finished job, a warranty or our tax records. If that's the case, we'll tell you what we're keeping and why.
How we protect your information
We limit access to your information to the people who need it to serve you, and we use services with standard security protections to store it.
No website or email system is completely secure, so please don't send us anything through the site that you'd want kept to the highest level of protection.
Children's privacy
This website is meant for adults who are planning work on a home. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our website, our tools or the law changes. The date at the top shows when it last changed, and the current version is always the one posted on this page.
How to raise a privacy concern
If you have a question about your information, want to make a request, or think we've handled something poorly, tell us and we'll look into it.
Call us at (562) 488-9164, Monday through Friday from 6 AM to 10 PM or Saturday and Sunday from 8 AM to 10 PM. You can also reach us by email or through the form on our contact page. We'll reply within 1 business day and let you know how we're handling your request.